Customer Service Professional (Account Specialist)
Jacksonville, FL 32256
Encadria Staffing Solutions, a Georgia Pacific company, is here to help you find your career! Since 2001, we have been helping people find temporary, temporary to hire and direct hire opportunities at great companies across the U.S. We find something that works around YOUR lifestyle! If you are looking for an exciting new career, then look no further. Apply TODAY!
Our Jacksonville Client is currently seeking temporary to hire Customer Service Professional's.
They want you to be a permanent part of their growing team!
Pay Rate: $19.23 - $21.63 per hour ($40,000-$45,000 per yr)
What can you expect in this role?
You will work as a collaborate team to ensure all customers needs are met daily. This will be done by communicating with customers via phone and email to better understand their needs and concerns. You will help develop solutions for customers independently or side by side with a field rep manager. This is not a call center position.
Other daily tasks will include order placement, tracking and ensuring customers orders are received on time. Providing recommendations based on product knowledge to ensure customer satisfaction. You will also help process credits and returns while maintaining open lines of communication with internal and external customers.
What will set you ahead?
2-5 years of previous experience in a facilities supply role, customer service or logistics. Ability to prioritize, catch on quickly to new systems and problem solving. Associate/Bachelors degree.
Systems used: Salesforce, Zilliant/P2P, Uniscore/MAX, DataPoint, Microsoft Suite
Are you looking for a long term career at a stable company that provides growth opportunities and a positive culture? Look no further!
Would you like to learn more before you apply? Call our office today at:920 -499 -1545
If interested, submit a plain text resume in Word format today to our email address. Please type "Customer Service Professional" in the subject line for your email to be considered or fax resume to(920)499-5052.
We offer competitive wages and benefits. Prior to beginning work, all applicants must be willing to comply with our drug screening policy and submit to a background check, inclusive of criminal.
We welcome and encourage diversity in our workforce. Encadria Staffing Solutions is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran.
IMPORTANT NOTE: Due to the large number of responses we receive to our job postings, only those applicants with the needed experience, applicable educational requirements, and qualifications will be acknowledged.
To learn more about us and the kinds of people we employ, please visit our website at www.encadria.com